Important Numbers and Emergency Contact Information
Our regular office hours are Mon. thru Fri 8:30 a.m. to 4:30 p.m.
For General Information call the City Office at (302) 322-9801
FOIA
FOIA Form
The City of New Castle’s FOIA Coordinator is: William J. Barthel, City Administrator.
To submit a Freedom of Information Form (FOIA), please download Online Form or PDF Form, then mail or drop off at the City Administration Building, 220 Delaware Street , New Castle , DE 19720 attn: William J. Barthel, City Administrator or you can scan and email to: bbarthel@newcastlecity.delaware.gov
After Hours Emergency Contact Information
If you need police, fire or emergency medical services; Call 911.
For non-emergency calls for police service call 302- 573-2800 – this number is a non-emergency New Castle County number, staffed 24 hours around the clock by call takers. They will dispatch City and/or County Police.
Water or Electric issue
If you have a water or electric issue call 302-323-2330, and leave a message, you will be contacted.
City Issues
If you have a city issue that needs to be addressed immediately please call 302-353-9836, leave a message with your name, address and phone number and the nature of your emergency, and your call will be returned.
Mayor
Michael J. Quaranta
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email
City Council President
Linda Ratchford
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email
Council Member
Valarie W. Leary
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email
Council Member
Michael M. Platt
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814
Email
Council Member
Russell P. Smith
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814
Email
Council Member
Suzanne M. Souder
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814
Email
City Administrator
William J. Barthel
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9812
Fax: (302) 322-9814
Email
Finance Coordinator
Kathleen M. Walls
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9804
Email
City Administration
Kim Burgmuller
Secretary
Ph: (302) 322-9801
Fax: (302) 322-9814
Email
Police Department
Chief of Police
Richard McCabe
1 Municipal Blvd.
New Castle, DE 19720
Ph: (302) 322-9800
Fax: (302) 322-9825
Municipal Services Commission (MSC)
Utilities
Pam Patone
Secretary
General Manager
216 Chestnut Street
PO Box 208
New Castle, DE 19720
Ph: (302) 323-2330
Email
Trustees of the New Castle Common
Fred G. Gallagher. Jr., President
P O Box 453
New Castle, DE 19720
Ph: (302) 322-2809
Email
City Solicitor
Daniel Losco, Esq.
For information contact:
Ph: (302) 322-9801
Auditing Firm
Whisman, Giordano & Associates, LLC
City Engineer
David J. Athey, P.E.
AECOM Corporation
For information contact:
Ph: (302) 322-9801
Good Will Fire Co.
Chris Robinson
Fire Chief
401 South Street
P O Box 56
New Castle, DE 19720
Ph: (302) 328-2211
Public Works Supervisor
George O’ Neal
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9808
Fax: (302) 323-2144
Email
Road Maintenance
Report a pothole
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9808
Building Official & Fire Marshall
Jeffrey A. Bergstrom
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9813
Fax: (302) 323-2144
Email
Code Enforcement Officer
Furio Casale
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 221-6507
Fax: (302) 323-2144
Email
Building Fees & Permits
Marika Levine
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814
Email
Justice of the Peace Court 11
2 Penns Way #100A
New Castle, DE 19720
Ph: (302) 323-4450
New Castle Public Library
Ph: (302) 328-1995
Department of Elections
820 French Street
Wilmington, DE 19801
Ph: (302) 577-3464
U.S. Post Office – New Castle City Branches
501 Delaware Street
New Castle, DE 19720
Ph: (302) 328-2392
New Castle County Office of Vital Statistics
University Plaza-Chopin Building
258 Chapman Road
Newark, DE 19702
Copies of Birth Certificates, Marriage Licenses, Death Certificates, etc.
Ph: (302) 283-7130
Office Hours 8:00 AM – 4:15 PM
Monday through Friday except Holidays
Historic Courthouse Museum
211 Delaware Street
New Castle, DE 19720
Ph: (302) 323-4453
Fax: (302) 323-5319
New Castle Weekly Newspaper
Ph: (302) 328-6005
