City of New Castle

Important Numbers and Emergency Contact Information

Our regular office hours are Mon. thru Fri 8:30 a.m. to 4:30 p.m.
For General Information call the City Office at (302) 322-9801

FOIA
FOIA Form

The City of New Castle’s FOIA Coordinator is: William J. Barthel, City Administrator.

To submit a Freedom of Information Form (FOIA), please download Online Form or PDF Form, then mail or drop off at the City Administration Building, 220 Delaware Street , New Castle , DE 19720 attn: William J. Barthel, City Administrator or you can scan and email to: bbarthel@newcastlecity.org

After Hours Emergency Contact Information

If you need police, fire or emergency medical services; Call 911.
For non-emergency calls for police service call 573-2800 – this number is a non-emergency New Castle County number, staffed 24 hours around the clock by call takers. They will dispatch City and/or County Police.

Water or Electric issue

If you have a water or electric issue call 302-323-2330, and leave a message, you will be contacted.

City Issues

If you have a city issue that needs to be addressed immediately please call 302-353-9836, leave a message with your name, address and phone number and the nature of your emergency, and your call will be returned.

Mayor
Donald A. Reese
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email

City Council President
Linda Ratchford
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email

Council Member
John A. Di Mondi
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Email 

Council Member
Seat Vacant

Council Member
Ted Megginson
Liaison: Public Services Department
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814
Email

Council Member
Teel Petty
Liaison: Parks & Recreation
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9801
Fax: (302) 322-9814

City Administrator
William J. Barthel
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9812
Fax: (302) 322-9814
Email

Finance Coordinator
Kathleen M. Walls
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9804
Email

City Administration
Kim Burgmuller
Secretaries
Ph: (302) 322-9801
Fax: (302) 322-9814
Email

Police Department
Chief of Police
Jamie Rogers
1 Municipal Blvd.
New Castle, DE 19720
Ph: (302) 322-9800
Fax: (302) 322-9825

Municipal Services Commission (MSC)
Utilities
Pam Patone
Secretary
General Manager
216 Chestnut Street
PO Box 208
New Castle, DE 19720
Ph: (302) 323-2330
Email

Trustees of the New Castle Common
Thomas H. Wilson, Jr., President
P O Box 453
New Castle, DE 19720
Ph: (302) 322-2809
Email

City Solicitor
Daniel Losco, Esq.
For information contact:
Ph: (302) 322-9801

Auditing Firm

City Engineer
David J. Athey, P.E.
Duffield Assoc., Inc.
For information contact:
Ph: (302) 322-9801

Good Will Fire Co.
Chris Robinson
Fire Chief
401 South Street
P O Box 56
New Castle, DE 19720
Ph: (302) 328-2211

Public Works Supervisor
George O’ Neal
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9808
Fax: (302) 323-2144
Email

Road Maintenance
Report a pothole
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9808

Building Official & Fire Marshall
Jeffrey A. Bergstrom
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 322-9813
Fax: (302) 323-2144
Email

Code Enforcement Officer
Furio Casale
900 Wilmington Road
New Castle, DE 19720
Ph: (302) 221-6507
Fax: (302) 323-2144
Email

Building Fees & Permits
Judi Brockett
220 Delaware Street
New Castle, DE 19720
Ph: (302) 322-9813
Fax: (302) 322-9814
Email

Justice of the Peace Court 11
2 Penns Way #100A
New Castle, DE 19720
Ph: (302) 323-4450

New Castle Public Library
Ph: (302) 328-1995

Department of Elections
820 French Street
Wilmington, DE 19801
Ph: (302) 577-3464

U.S. Post Office – New Castle City Branches
501 Delaware Street
New Castle, DE 19720
Ph: (302) 328-2392

New Castle County Office of Vital Statistics
University Plaza-Chopin Building
258 Chapman Road
Newark, DE 19702
Copies of Birth Certificates, Marriage Licenses, Death Certificates, etc.
Ph: (302) 283-7130
Office Hours 8:00 AM – 4:15 PM
Monday through Friday except Holidays

Historic Courthouse Museum
211 Delaware Street
New Castle, DE 19720
Ph: (302) 323-4453
Fax: (302) 323-5319

New Castle Weekly Newspaper
Ph: (302) 328-6005