City of New Castle Absentee Ballot and Election Day Information April 10th More Info

IMPORTANT NOTICE TO MSC WATER CUSTOMERS – SERVICE INTERRUPTION NOTICE

Date Posted: Thursday, January 7th, 2021

SERVICE INTERRUPTION NOTICE DATE: January 7, 2021 TO: Water Customers FROM: The Municipal Services Commission Water Department RE: Interruption of Water Service     IMPORTANT NOTICE TO MSC WATER CUSTOMERS There will be an interruption of water service on Friday, January 8th in the area of 9th Street, 10th Street, and Clayton Street. The interruption will be for repairing a water main leak at the intersection of 9th and Clayton Street. The outage is expected to last from 8:00am until 3:00pm, but could last longer due to unforeseen complications. The interruption may cause some discoloration of the water and allow air to enter the system. Should you experience these conditions, please run your water until it is clear and the air has escaped from the system. Please plan for the interruption by storing sufficient water for your needs. The Municipal Services Commission requests your cooperation during this outage and regrets […]



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New Year Holiday – City Offices Closed Friday, January 1st – CITYWIDE Recycle Thursday, December 31st

Date Posted: Monday, December 28th, 2020

City Offices will be closed on Friday, January 1st for the New Year Holiday. The City of New Castle Public Works Department Holiday Pick-up Schedule: • There will be a CITYWIDE Recycle Pick-up on Thursday, December 31st, and no recycle Pick-up on Friday, January 1st.



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Bells of Christmastide: A Celebration of Our Frontline Healthcare Workers

Date Posted: Wednesday, December 23rd, 2020

At 6:00 pm on Christmas Eve, we invite everyone of all faiths to stand in front of your home (properly socially-distanced and with your masks on!) and ring a bell for ten minutes. Whether large, small, or many bells, let’s make a joyful noise together to remember all the acts of selfless service to our community and nation of all the dedicated nurses, doctors, hospital staff, and first responders who have been with us during the pandemic to help when we need them.   Please post your photos and videos to commemorate your celebration!   Let’s make a joyful noise together to thank these dedicated people! #HealthcareHeroes #NewCastleBells #DelawareBells



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Christmas Holiday – City Offices Closed 12/24 & 12/25 – CITYWIDE Recycle Wednesday, December 23rd

Date Posted: Tuesday, December 22nd, 2020

City Offices will be closed on Thursday, December 24th, Friday, December 25th and Friday, January 1st for the Holidays. The City of New Castle Public Works Department Holiday Week Pick-up Schedule: • There will be a CITYWIDE Recycle Pick-up on Wednesday, December 23rd. • There will be NO Yard Waste Pick-up on Wednesday, December 23rd. • There will be NO Recycle Pick-up on Thursday, December 24th and Friday, December 25th. The City of New Castle Public Works Department New Year’s Week Pick-up Schedule: • There will be a CITY-WIDE Recycle Pick-up on Thursday, December 31st.



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Aerial Infrastructure Work on Delaware Street

Date Posted: Monday, November 30th, 2020

Delaware Street Work – December 1st & 2nd 7 a.m. to 3:30 p.m. There will be No Parking signs posted for Tuesday, December 1st and Wednesday, December 2nd between Dalby Alley and 2nd Street on Delaware Street to facilitate aerial infrastructure work by Municipal Services Commission. Thank you for your cooperation.



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Small Business Saturday: Shop Local in New Castle

Date Posted: Monday, November 23rd, 2020

Saturday, November 28th is Small Business Saturday. When you shop in New Castle, you are supporting local businesses and supporting our local community.  Window shop, stop in at local restaurants, shop for art, crafts, unique gifts and antiques.  Come take a walk in town and do some holiday shopping! Small Business Saturday is a nationally recognized day to promote, support, and enjoy local businesses across the country. Following behind, Black Friday, it’s a great way to invest back into your local economy.



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City Offices will be closed on Thursday, November 26th and Friday, November 27th for the Thanksgiving Holiday.

Date Posted: Monday, November 23rd, 2020

City Offices will be closed on Thursday, November 26th and Friday, November 27th for the Thanksgiving Holiday. City of New Castle Public Works Department Holiday Schedule: There will be a CITY-WIDE Recycle Pick-up on Wednesday, November 25th. There will be NO Yard Waste Pick-up on Wednesday, November 25th. There will be NO Recycle Pick-up on Thursday, November 26th and Friday, November 27th.



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Governor Carney Announces Additional COVID-19 Restrictions

Date Posted: Wednesday, November 18th, 2020

Gatherings capped at 10 people; restaurant dining indoors limited to 30 percent of fire capacity.  (Click here to go to State Website) WILMINGTON, Del. — Governor John Carney on Tuesday announced additional restrictions statewide to slow community spread of COVID-19 as Delaware and the country experience a surge of cases, hospitalizations and deaths heading into the winter months. The restrictions will be formally issued in a revision to the Governor’s omnibus emergency order later this week. Governor Carney’s order will include the following restrictions, which take effect at 8:00 a.m. on Monday, November 23: Indoor gatherings in homes must be capped at no more than 10 people. Indoor gatherings outside of homes must be limited to 30 percent of the venue’s stated fire capacity, up to a cap of 50 people. This includes all events, such as weddings, funerals, services in houses of worship, performances, political gatherings, and events in public […]



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Revised Trash Pick-up Schedule for the week of November 2nd

Date Posted: Wednesday, October 28th, 2020

City offices were closed Tuesday, November 3rd for Election Day. Revised Trash Pick-up Schedule for the week of November 2nd Regular Schedule               Revised Schedule Monday, Nov. 2nd                   Monday, Nov. 2nd (No Change) Tuesday, Nov. 3rd                   Wednesday, Nov. 4th    Yard Waste Pick up will be on Thursday, Nov. 5th There will be a citywide recycle pick up on Friday, November 6th    



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MSC News Release: Water Rates to be Increased

Date Posted: Wednesday, October 7th, 2020

NEWS RELEASE Contact: Pamela A. Patone Phone: 302-323-2330 For Immediate Release 10/6/20 WATER RATES TO BE INCREASED Municipal Services Commission’s rate design consultant, Utility Financial Solutions (UFS), recommended a 9% overall water revenue increase after reviewing the cost of service study.  UFS also recommended reducing electric rates, which the MSC approved in May 2020.  The electric rate reduction was a result of lower power supply costs.  The water rate increase will result in an average residential customer experiencing an increase in their monthly bill of approximately $4.00.  MSC is sensitive to customers experiencing additional financial burden during this national crisis (COVID-19 pandemic), which is why MSC delayed this rate increase from the recommended effective date of April 2020 to October 2020.  If you have any questions please feel free to contact the customer service department at 302-323-2330.  Please stay safe and continue to follow CDC guideline’s to protect you and […]



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